1. Return Eligibility

• Products can be returned within 7 days of delivery.
• The item must be unused and in its original packaging.
• Products damaged due to misuse are not eligible for return.

2. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order with photos of the product.

3. Refund Process

• Once your return is approved, your refund will be processed.
• Refunds may take 5-10 business days depending on the payment method.
• Shipping charges are non-refundable unless the error was on our side.

4. Non-Returnable Items

• Used products.
• Products without original packaging.
• Personal care and hygiene items that have been opened.
• Items damaged by the customer.

5. Order Cancellation

Orders can only be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

6. Need Assistance?

If you have any questions regarding returns or refunds, our support team is happy to assist you.